Contact Us


Get in Touch – We’re here to answer your tech questions and bring your ideas to life!

Get in Touch with Ping Software USA

Have a tech challenge or an idea to bring to life? We’re here to help! Reach out to us today, and let’s create innovative solutions together.

Customer Support:

support@pingsoftwareusa.com
(313) 403-5423
Available 24/7

Business Hours:

Monday to Friday: 9 AM – 6 PM
Saturday: 10 AM – 4 PM
Sunday: Closed

Mailing Address:

20401 Haggerty Rd, STE A 131
Northville, MI 48167-1999

Frequently Asked Questions

Our FAQ section is designed to provide quick and clear answers to your most common questions. Whether you’re curious about our services, timelines, pricing, or technical capabilities, this resource offers valuable insights to help you make informed decisions. If you don’t find the information you’re looking for, feel free to reach out—we’re always here to help!

We prioritize the security of your data by leveraging trusted platforms like GoDaddy and AWS. Our systems are hosted on GoDaddy’s secure infrastructure, ensuring reliable protection through advanced encryption, SSL certificates, and regular monitoring. Additionally, we utilize AWS’s robust cloud services, which offer cutting-edge security features such as data encryption at rest and in transit, multi-factor authentication, and continuous threat detection. Together, these trusted providers allow us to safeguard your information and maintain the highest standards of privacy and reliability.

A typical website without an eCommerce store is designed, developed, and delivered within approximately one week. Our streamlined process ensures a fast turnaround without compromising quality, providing you with a polished and functional website in no time.

We understand the importance of seamless integration between systems. Our team specializes in assessing compatibility and can develop custom APIs to ensure our solutions align perfectly with your existing infrastructure. By thoroughly analyzing your systems, we ensure efficient communication and functionality, enabling a smooth integration process tailored to meet your specific needs.

Our maintenance packages provide comprehensive ongoing support to ensure your website remains secure, up-to-date, and fully optimized. This includes regular software updates, security monitoring, performance optimization, and content adjustments as needed. Our team is always available to address any technical issues, implement minor design changes, and ensure your site continues to perform at its best, giving you peace of mind and the freedom to focus on your business.

We proudly serve a diverse range of industries, including nonprofits, food and beverage, travel, and more. Our tailored tech solutions are designed to meet the unique needs of each sector, helping organizations streamline operations, enhance customer experiences, and achieve their goals with innovative technology.

We specialize in creating custom solutions for websites and a wide range of technology needs. Whether you’re looking for a unique design, advanced functionality, or tailored tech integration, our team is here to bring your vision to life. Set up a consultation today and let’s craft a solution that works perfectly for you!

Other Questions and Support!

Our contact form is simple and straightforward—just provide your name, email, and a brief message to get in touch with us. Whether you have questions, need support, or want to discuss a project, we’re here to help. Fill out the form, and we’ll get back to you promptly!